PAMPAS GRASS
Our extra fluffy pampas grasses are an absolute must have for styling the home this season! All of our stems are of exceptional quality and are truly beautiful to look at
Our extra fluffy pampas grasses are an absolute must have for styling the home this season! All of our stems are of exceptional quality and are truly beautiful to look at
First of all I was very very disappointed. Was very concerned about my order because I had no tracking details. I had to try and contact the website via email but they wouldn’t send. I tried getting in touch on social media (instagram) and still no luck. This was a month later and I’d still not received anything or heard anything. I thought at this moment it might be a scam.
I managed to find them on Facebook to message them luckily that had worked and I’d been informed over messenger that my parcel had been damaged in transit which I never received an email for. I thought communication was very very poor. They did offer a full refund or to re order. So I took the risk and re ordered and they sent me tracking straight away and within 5 days it arrived. It was the worst experience I had received having to wait 1 month. Overall pampas bouquet was lovely. Just very disappointed with the customer service.